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resource project Public Programs
The project will conduct a nation wide study to address three broad questions:

(1) How does the public view zoos and aquariums and how do these institutions affect STEM (Science Technology Engineering Mathematics) learning outside their walls?

(2) How do visitors experience zoos at different stages in their lives and how do zoo visits affect their knowledge and perspectives concerning environmental issues and conservation?

(3) What are the entry characteristics of visitors and how do those characteristics play out in behaviors during a visit?

The project is designed to advance understanding of how informal STEM learning emerges through the intersection of institutional pedagogy and learning goals and the characteristics of individuals and their social and cultural backgrounds. As the first institutional study that advances a field-wide research agenda, the project will map how to implement a national collaborative effort that can help refine program delivery and cooperation between zoos, aquariums and other STEM learning institutions.

The study will describe zoo and aquarium visitors based on a broad understanding of demographics, group, and individual perspectives to expand understanding of how these factors influence visitor learning and how they view the relevance of educational messages presented by zoos and aquariums. The project will result in reports, workshops and a handbook presenting findings of practical value for educators, a research platform and research tools, online discussion forums, and directions for future research. The project, led by New Knowledge Organization (NKO), will be carried out through the collaboration of NKO with other informal research organizations and the Association of Zoos and Aquariums (AZA) with its 230 informal science learning institutional members. This project is supported by the Advancing Informal STEM Learning (AISL) program funds research and innovative resources for use in a variety of settings, as a part of its overall strategy to enhance learning in informal environments.
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resource research Public Programs
This review of literature summarizes findings from current research on the development of empathy in childhood, and implications for developing zoo and aquarium programs that can strengthen children's sense of empathy. Key practices include: intentional framing of conversations about animals, modeling empathy - and providing opportunities for children to practice it, offering opportunities for direct interaction with animals, building children's understanding of the similarities and differences between the needs of humans and of other animals, and activating children's imagination to help them
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TEAM MEMBERS: Seattle Aquarium Kathryn Owen Kathayoon Khalil
resource research Public Programs
Three accredited zoos and aquariums in the Pacific Northwest are collaborating on a project aimed at developing tools to assess program effectiveness in encouraging children's empathy towards animals. This short briefing paper outlines the team's initial work to 1) gain a shared understanding and definition of the construct (empathy towards animals) and how it develops during childhood, and 2) review existing research on the link between empathy and beneficial action towards wildlife, and 3) summarize research findings on best practices towards encouraging empathy.
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resource research Public Programs
Omaha’s Henry Doorly Zoo and Aquarium has been a strong and active partner in education for over 40 years, educating 1.7 million visitors annually. The zoo has become a leader in both informal and formal education by pioneering many science, technology, engineering, and mathematics (STEM) initiatives. In 1996 the zoo moved from being a partner with others to becoming a true collaborator with a diverse group of education institutions. The zoo discovered that a successful partnership requires multiple organizations to come together and share resources for a cause. In partnering with school
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TEAM MEMBERS: Elizabeth Mulkerrin
resource research Media and Technology
Science and technology: these are the mainstays China wants to concentrate on in order to stabilise its future as an emerging world power. Beijing plans to have the whole, enormous Chinese population literate in the scientific field within a few years. Scientific popularization is the key to what now, due to political influences and deep social disparities, seems remote.
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TEAM MEMBERS: Nico Pitrelli
resource research Public Programs
Rather than focusing on how different they are, this literature review details shared characteristics of science museums, science centers, zoos, and aquariums in order to contribute to an ecological view of learning. This article identifies four shared characteristics of these informal science environments: motives and goals, staging of popular science, physical layout, and social exchange and participation. The learning outcomes encompass not only knowledge acquisition but also changes in interests and beliefs.
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TEAM MEMBERS: Suzanne Perin
resource research Public Programs
“Investigating the Long-term Effects of Informal Science Learning at Zoos and Aquariums” aimed to identify the opportunities for and barriers to researching the long-term effects of informal science learning experiences at zoos and aquariums, and to construct a proposal for a five- to ten-year study as the first attempt to measure those effects. This report summarizes the findings and recommendations of the one-year project, which concluded in November 2015.
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TEAM MEMBERS: Sarah Thomas Nicole Ardoin Murray Saunders
resource evaluation Public Programs
To inform development of the Curious by Nature exhibit and related programs, staff at the Palo Alto Junior Museum & Zoo (JMZ) wants to hear from parents. Staff are especially interested in the experience of families with children who have special needs. In recent years the JMZ has developed an audience in this community of often close-knit friends and organizations. JMZ is also part of a successful collaboration with Abilities United and PACE (Pacific Autism Center for Education) in which disabled adults volunteer in the Zoo on a weekly basis. The institution’s intimate nature, good design and
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TEAM MEMBERS: Wendy Meluch Palo Alto Junior Museum & Zoo
resource evaluation Public Programs
The Palo Alto Junior Museum and Zoo (JMZ) is working to create an accessible facility from the ground up as they plan for a new building, zoo habitats, and exhibits. During construction of the new JMZ the institution will occupy a temporary space in Palo Alto. The new JMZ is scheduled to open in 2019. To inform their planning process, Tina Keegan, Exhibits Director at JMZ, contracted with Wendy Meluch of Visitor Studies Services (the evaluator) to conduct community conversation with two groups of parents on site at the Museum. Staff reached out to JMZ members and visitors, and local
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TEAM MEMBERS: Wendy Meluch Palo Alto Junior Museum & Zoo
resource project Public Programs
The Palo Alto Junior Museum & Zoo offers a satisfying mix of interactive exhibit experiences, close-up animal viewing, and a warm, welcoming staff in a small-scale setting which makes it easily manageable for families with special needs. In recent years the JMZ has attracted and embraced this audience of often close-knit friends and organizations. In addition to an ongoing dialog with visitors at the institution, on multiple occasions JMZ has invited families to participate in community conversations to share their perspectives, experiences and suggestions.
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TEAM MEMBERS: Wendy Meluch Palo Alto Junior Museum & Zoo
resource project Media and Technology
Lincoln Park Zoo will upgrade and make freely available ZooMonitor, a scientific data collection tool, which currently exists in a pilot version, for monitoring the behavior of animals in zoos and aquariums, . ZooMonitor will contain modules for tracking animal behavior and body condition and for conducting data analysis. The zoo will also integrate a platform for securely storing an institution's data. With these modifications, ZooMonitor will be rigorously tested by industry partners, translated for both Apple and Android devices, and made available for free public download. ZooMonitor will enable any zoo or aquarium, regardless of collection size, budget, or number of staff, to develop a routine monitoring program—improving the lives of hundreds of thousands of animals across the country and around the world.
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TEAM MEMBERS: Megan Ross
resource evaluation Public Programs
This is the final evaluation report on the Laurel Clark Earth Camp Experience, a multi-component program to incorporate NASA satellite data into summer field programs for teens, environmental and water education for teachers, environmental after-school clubs and Earth Science exhibits at the Arizona- Sonora Desert Museum.
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TEAM MEMBERS: Debra Colodner