In this paper, Peggy Hewson of the Canadian Parks Service, Environment Canada, discusses market and client satisfaction research and management applications. Hewson explores this topic by citing findings from Canada's Public Service 2000 project, which evaluated client satisfaction as it pertains to the federal public service.
This paper deals with two major audience research projects. One is a community perceptions study conducted by telephone with citizens of St. Louis city and county in 1990 by the Missouri Botanical Garden. The second is a year-long on-site visitor study at the Henry Ford Museum and Greenfield Village in Dearborn, Michigan. Both studies were designed, analyzed, and interpreted by Marilyn G. Hood of Hood Associates. Dr. Hood will present the settings in which these two projects were accomplished and describe how they were carried out; Ernestina Short, Community Liaison for the Missouri Botanical
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TEAM MEMBERS:
Marilyn G. HoodErnestina ShortG. Donald Adams
This article discusses a 1988-1990 study that analyzed the effectiveness of a collaborative effort between a museum and a school system to build an integrated curriculum package. The partners included the York County School System (VA) and the Yorktown Victory Center (operated by the Jamestown-Yorktown Foundation). The theme of the curriculum was 18th Century Medicine and the unit was designed to enhance the science, math, and social studies instruction of fourth graders.
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Ronald GieseJudy Davis-DorseyJoseph Gutierrez
GLOBAL WARMING: UNDERSTANDING THE FORECAST. American Museum of Natural History, New York, NY (May 15, 1992 - January 19, 1993); Museum of Natural History of Los Angeles County (April 3 - July 25, 1993); Carnegie Science Center, Pittsburgh, PA (September 24,1993 - February 13, 1994); Denver Museum of Natural History (November 24, 1994 - March 26, 1995); St. Louis Science Center (May 26 - October 15, 1995); National Museum of Natural History, Washington, DC (December 15, 1995 - May 5, 1996).
California NatureMapping is starting up through individual Centers that are trained and supported by the National NatureMapping Program. The goals are the same to link natural resource agencies with citizens and schools through biodiversity data collection and analyses. Currently, K-12 students are the main focus for NatureMapping training and local research projects. These projects include inventorying and monitoring wildlife through the Fresno County Schools and bioblitzes and tracking in the Bay area.
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Karen DvornichRiekes Center for Human EnhancementScout Island Education Center
Washington NatureMapping links natural resource agencies with citizens and schools through biodivesity data collection and analyses. NatMappers report observations of birds, mammals, reptiles, amphibians, nearshore marine, aquatic and terrestrial invertebrates either using Naturetracker data collection software on Pocket PC's or spreadsheets. NatMappers can report observations as individuals or working on field research projects through certified NatureMapping Centers. These data are used for statewide and local land planning and for communities to learn what in their own backyards.
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University of WashingtonWashington Department of Fish and WildlifePacific Education InstituteKevin Dvornich
Monarch is an educational outreach program based at the University of Kansas with a focus on education, research and conservation. To facilitate science education, we promote the use of monarch butterflies in classrooms and for independent studies of monarch biology by students. Through monarch tagging we engage the public in research on the monarch migration and dynamics of the population. Our conservation message is articulated through our Monarch Waystation program that encourages the public to create, conserve and protect monarch habitats.
Acting on behalf of a group of academic, educational and public-service organizations the University of California-Santa Barbara proposes to improve aquatic science education in informal settings that include youth-service organizations such as the Boy Scouts and Girl Scouts, YMCA, YWCA, Boys and Girls Clubs and 4-H. The specific emphasis will be on the close interdependence between humans and the aquatic environment and on the need for enlightened social action in defense of that environment. The thrusts of the project will be to establish the California Aquatic Science Education Consortium; to develop multiple copes of sets of instructional materials on topic of aquatic science appropriate for informal educational settings; and to develop a program for training a cadre of trainers who in turn will train volunteers in the use of the materials. The program has a significant potential for broader national application.
The Science Museum of Minnesota (SMM) will develop an interdisciplinary national traveling exhibition about raptors (birds of prey). Created in collaboration with The Raptor Center at the University of Minnesota (TRC) and the Museum Magnet School of the St. Paul School District, this exhibit and its related programs will explore themes of biodiversity, ecology, and human relationships with the natural world. It will help visitors understand raptors as diverse, charismatic, biologically-complex animals whose continued survival is linked to fundamental questions of public policy, economics, and environmental ethics. combining the perspectives of the sciences with those of the humanities, the exhibit will present science in a real-world context of human values and actions. Opening at SMM in the summer of 1944, the 5,000-square-foot exhibit will travel for five years or more to other large museums, nature centers, and zoos throughout the U.S. Using specimens, models, artifacts, dioramas, audiovisual programs, and interactive components and supported by theater, demonstrations, and a variety of other on-site programs, it will provide a compelling mix of informal learning experiences for families, school groups, and other general audiences. Beyond the museum walls, the themes of the project will reach schools and other important outreach audiences through videotapes, teacher training programs, educational materials, and other programs. SMM will also produce a scaled-down version of the exhibit that will tour to smaller museums, nature centers, and zoos.
The Santa Barbara Museum of Natural History is developing an innovative exhibit and teaching laboratory called INTERACTIONS. The unique feature of INTERACTIONS is the combination of an exploratory, interactive natural science exhibit with an adjacent live-insect-rearing laboratory. The exhibits will give the visitors some of the exploratory tools and experiences of the scientist and involve them in the process of scientific discovery. The laboratory will provide visitors with direct experience with scientists and involve them in the scientific process. Ecological in scope, INTERACTIONS will communicate environmental issues. The museum's plant and insect halls, designed over thirty years ago, will be renovated totally. In their place, a single, large exhibit and teaching laboratory will be created focusing on the interactions of insects and plants. The exhibits, videos, computer stations, and adjacent insect rearing laboratory will invite visitors to participate, question and examine. This combination of exhibits, hands-on activities, video, and laboratory will increase the retention of information, stimulate interests in natural science, and give vitality to the museum experience. The total cost of renovation, modernizing, exhibit construction and installation is $1,340,000 with $1,000,000 raised by a vigorous capital campaign. This request is for the balance of $340,000 to complete the exhibit construction.
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TEAM MEMBERS:
Dennis PowerCatherine WoolseyNorman IkedaJohn Torkington
Interactive science exhibits will be designed, developed, and installed in the Brookings Interpretive Center at the Missouri Botanical Garden. The Brookings Interpretive Center is a new educational facility attached to the Climatron, a geodesic dome greenhouse. The exhibits will be installed in one of five theme areas: Tropical Rain Forest Biome, Tropical Rain Forests at Risk, Global Ecosystem, Desert Biome, and Temperate Biome. In addition to the science exhibits, the project will develop a series of science demonstrations to be used in the Brookings Interpretive Center and will allow for additional signage and audio effects to be added to the Climatron.
In the mid-1980's, Denver Audubon Society developed a model Urban Education Project. The Project engages thousands of 8-12 year olds and trained volunteers in hands-on investigations of neighborhood plants, animals, and ecological relationships each year. With NSF support, we have helped seven other cities establish similar projects and have proven that the project model is highly successful and adaptable. This proposal requests funds to develop a kit of strategies and materials that will enable us to further disseminate the model in a time-and cost-efficient manner. The dissemination kit will be tested as experienced project leaders from established projects help eight new cities start local projects. Their feedback will direct us in revising the kits. By 1993, the completed dissemination kits will give experienced project leaders the tools necessary to help parents, informal education institutions, and concerned citizens across the country establish similar ecology education projects in their communities.