This paper deals with two major audience research projects. One is a community perceptions study conducted by telephone with citizens of St. Louis city and county in 1990 by the Missouri Botanical Garden. The second is a year-long on-site visitor study at the Henry Ford Museum and Greenfield Village in Dearborn, Michigan. Both studies were designed, analyzed, and interpreted by Marilyn G. Hood of Hood Associates. Dr. Hood will present the settings in which these two projects were accomplished and describe how they were carried out; Ernestina Short, Community Liaison for the Missouri Botanical
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TEAM MEMBERS:
Marilyn G. HoodErnestina ShortG. Donald Adams
In this paper, Terry Cheney of T.J. Cheney Research, Inc. defines the spectrum of visitors known as a "visitor rainbow," ranging from visitors who never attend museums to visitors who visit almost daily (volunteers, patrons). Cheney explains why it is important for visitor studies researchers to acknowledge these differences amongst visitors as these groups in the spectrum are clearly different and should be studied and addressed differently. Cheney argues that any study that reports on visitors in a generalized or average form is limited and will likely be misleading.
In this paper, Robert F. Kelly of the University of British Columbia presents a set of generalizations on visitor satisfaction based participation in two dozen empirical studies of museum visitors and non-visitors. Kelly analyzes visitors' motives for going or not going to museums and cites specific evidence from the Canadian Museum of Civilization.
In this article, researchers from Jacksonville State University and the Center for Social Design discuss a study that attempted to use questions as label-reading prompts in a new way. Questions were written on a sheet of paper and made available as a handout to visitors at the Birmingham Zoo and Anniston Museum of Natural History. The answers to the questions could be found in the exhibit labels.
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TEAM MEMBERS:
Stephen BitgoodDonald PattersonArlene Benefield
In this article, University of Wisconsin-Milwaukee's Don Thompson summarizes a portion of a dissertation research project that focuses on the relationship between people's educational background and their perceptions of exhibits. In particular, visitors were asked to rate photographs, under varying conditions, of exhibit objects (mounted animals) from the Anniston Museum of Natural History.
In this article, Jacksonville State University's Valerie Cox summarizes a 1991 paper in "Visitor Studies: Theory, Research & Practice," written by C. Vance and D. Schroeder. Cox summates findings from the researchers' investigation of linking visitor learning styles (based on the Myers-Briggs Type Indicator) with exhibit types. The subjects of this study were visitors to the "Rain Forest: Exploring Life on Earth" exhibit at the Milwaukee Public Museum.
In this article, Jacksonville State University's Stephen Bitgood discusses visitor variables --how these variables influence other visitors and the visitation experience. This report focuses on findings from a study of attitudes toward animals conducted at the Birmingham Zoo. This study focused on the impact of particular variables, including education, gender, leisure reading and knowledge about the subject matter.
In this article, Jacksonville State University's Stephen Bitgood presents general principles related to visitor orientation and circulation. These principles are divided into three major areas: conceptual orientation, visitor circulation, and wayfinding.
In this article, Jacksonville State University's Kay Allen summarizes a 1988 paper in "Curator" written by J. Diamond, A. Smith, and A. Bond. Allen outlines key findings from a study of 14,961 visitors over a three month period as they visited the California Academy of Sciences Discovery Room, which features a collection of games, objects, and exhibits.
In this article, Jacksonville State University's Stephen Bitgood discusses the complexity of an educational exhibition. Bitgood provides a detailed analysis of the exhibit environment to better understand how to design exhibits more effectively.
GLOBAL WARMING: UNDERSTANDING THE FORECAST. American Museum of Natural History, New York, NY (May 15, 1992 - January 19, 1993); Museum of Natural History of Los Angeles County (April 3 - July 25, 1993); Carnegie Science Center, Pittsburgh, PA (September 24,1993 - February 13, 1994); Denver Museum of Natural History (November 24, 1994 - March 26, 1995); St. Louis Science Center (May 26 - October 15, 1995); National Museum of Natural History, Washington, DC (December 15, 1995 - May 5, 1996).
From the proceedings of the 1991 Annual Visitor Studies Conference. The Interactive Experience Model is a visitor-centered perspective suggests that all experience and subsequent learning is contextual. Experience is dictated by the personal, physical, and social contexts.