In this article, Jeff Hayward discusses the work of his evaluation group, People, Places & Design Research, in conducting visitor research of Lincoln Park on behalf of the Chicago Park District and the Recreation and Leisure Task Force. Researchers used three different methods to analyze the public's usage patterns and perceptions of Lincoln Park. Hayward outlines key findings and the value of this research project for master planning.
In this article, Jeff Hayward discusses the work of his evaluation group, People, Places & Design Research, in conducting visitor research at the New York Botanical Garden in the fall 1991 and spring 1992. Hayward shares key findings from this evaluation work and the institution's response to these findings. Hayward also includes technical details of the research studies.
This article summarizes an evaluation report discussed in a 1982 article in the "Journal of Educational Research." The study was a series by J. Falk and colleagues that examined children's experiences on school field trips, especially the effects of novel environments. The attitudes, behavior, and learning of third and fifth graders were compared in two environments: (1) a field trip to a nature center to learn about tree biology and (2) the same lesson given at school outside the students' classroom.
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John H FalkJ. BallingVisitor Studies Association
This article provides a summary of William Whyte's 1988 book about Whyte's research studying outdoor city spaces (plazas, parks, streets) as well as key quotes from the book.
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William WhyteVisitor Studies Association
In this article related to evaluation and multicultural audiences, Jacksonville State University's Stephen Bitgood presents a "progress report" on a visitor center and environmental education project in Puerto Rico that is being designed to serve both the local Puerto rican audience as well as the international visitor. Bitgood shares findings from the study featured in a report to the Caribbean National Forest, part of the USDA National Forest Service.
In this article, Susan Fisher of the Harn Museum of Art and John J. Koran, Jr. of the Florida Museum of Natural History discuss their study designed to demonstrate the feasibility of conducting evaluations at archeological sites. Specifically, the researchers conducted a summative evaluation of epistemic curiosity and knowledge of Spanish speaking and non-Spanish speaking visitors to the Maya site of Uxmal in the Yucatan Peninsula of Mexico.
In this article, Marilyn G. Hood of Hood Associates discusses a visitor study of the Holden Arboretum in rural Mentor, Ohio. The year-long study helped arboretum staff and trustees learn how the institution might more effectively serve its audience, which they suspected differ from season to season.
In this article, Kathleen Socolofsky of the Desert Botanical Gardens discusses the history of the institution, highlighting shifts in its mission and exhibit strategies. In particular, Socolofsky outlines the steps staff used in gaining institutional acceptance of visitor evaluation and in affecting the long-term acceptance of visitor-centered approaches to exhibits as well as the outcomes of this institutional acceptance.
In this paper, Patricia Jelen of the Morton Arboretum and Jeff Hayward of People, Places & Design Research explore the factors which affect the process of applying research results, including leadership, resources, and incentives for change. The authors discuss strategic planning and research efforts of the Morton Arboretum as an exemplar.
The University of Washington’s Museology Program, in partnership with the Woodland Park Zoo and the Learning in Informal and Formal Environments Research Center is developing a model of university-community collaboration where students work with client museums, zoos and aquaria to evaluate exhibits and programs under the guidance of a research mentor. Students will gain experience in audience research and evaluation, as well as in project management, collaboration, and leadership. Staff at participating museums will advance their personal knowledge about visitors and the field of museum evaluation. The project will prepare a new generation of evaluators and museum practitioners through an innovative apprentice-styled laboratory that integrates the strengths of mentoring, fieldwork, academics, and client-centered experiences. Project Advisors include John Falk, Julie Johnson, Randi Korn, Marjorie Schwarzer, and Patterson Williams. Project started January, 2009 with 24 graduate students in the first cadre.
The TEAMS Collaborative received three separate rounds of funding from the National Science Foundation; Inverness Research served as the external evaluator to the project for all three rounds of funding. This summative report details the return on NSF's long-term investment in the TEAMS Collaborative. It outlines the overall contributions of the project to participating museums, individual staff at those museums, and to the larger field of informal science education institutions. It also summarizes the ways in which the TEAMS Collaborative was able to effectively capitalize on NSF's investment
The Huntington asked Randi Korn & Associates, Inc. (RK&A) to conduct a summative evaluation to study the impact of Plants are up to Something, a National Science Foundation (NSF)-funded exhibition in the Rose Hills Foundation Conservatory for Botanical Science. The study was specifically designed to examine visitors’ behavior in the exhibition, including engagement with science; understanding of the overall exhibition message; and understanding of and attitudes toward plants. RK&A conducted the first summative evaluation of Plants are up to Something in 2006 and it revealed findings worthy of
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Randi Korn & Associates, Inc.Huntington Library, Art Collections, and Botanical Gardens