IMPACT NC is a collaboration between the North Carolina science centers and museums and NC State University (NCSU) to build and foster a Community of Practice (CoP) for collective evaluation among the 54 partner organizations across the state of North Carolina. Funded by IMLS Museum Leadership Grant (MG-70-19-0019-19).
The goals of IMPACT NC are:
Identification of a set of shared goals for informal science education across the state.
Development of metrics to assess these goals.
Enhanced capacity of the Community of Practice of science museums to conduct evaluation centered on these collective evaluation goals and metrics.
Improved cohesion among science museums and other partners in NC (e.g. university collaborators, non-profit organizations) as they collectively work toward shared goals.
Development of a system for reporting program outcomes using shared metrics that is integrated into annual reporting or grant proposal processes across NC, thereby informing decision making.
The Collaboration for Ongoing Visitor Experience Studies (COVES) aims to help science centers gather and share data to better understand visitors’ experiences. For the summative evaluation of COVES, the Museum of Science’s Research and Evaluation Department studied the program’s impacts on participating museums and museum professionals. Specifically, this evaluation was designed to:
Examine participants’ overall satisfaction with the collaboration and their likelihood to recommend it to others;
Understand the impact that COVES is having on Participating Institutions;
Assess whether
The Museum of Science will launch the "Collaboration for Ongoing Visitor Experience Studies" (COVES) project to construct an infrastructure for collaboration, which will unite science centers across the country in the systematic collection, analysis, and reporting of visitor experience data. The COVES program will develop common instruments for studying visitors in science museums and provide staff training on how to use these instruments and how to make sense of findings. The collaborative effort will enable participating science centers to become data-driven organizations focused on their audiences and will allow museums to learn from one another.
The Collaboration for Ongoing Visitor Experience Studies (COVES) is designed to unite science centers across the country to systematically collect, analyze, and report on visitor experience data. We envision a collaborative museum community seeking to better understand and improve the visitor experience. We believe that studying the visitor experience in science centers—who visits a particular museum, why they visit, what they experience during their visit, and how they react to different aspects of their experience—can help organizations learn about their visitors, make evidence-based
Transforming Communities provides an overview of the agency mission, vision, goals, and objectives, and includes highlights of IMLS initiatives and projects.
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Institute of Museum and Library Services
"Strengthening Networks, Sparking Change: Museums and Libraries as Community Catalysts" combines findings from a literature scan and input from the library, museum and community revitalization fields with case studies about the experiences and vision of museums and libraries working to spur change in their communities. It describes the complementary conceptual frameworks of social wellbeing and collective impact and explains how libraries and museums can use these concepts to partner with community-based organizations, government agencies and other cultural or educational organizations. It
NatureStart Network brought together early childhood educators and environmental educators to support nature play, exploration, and inquiry for young children and their families within urban environments. Project partners included the Forest Preserves of Cook County and two established Head Start programs in the Chicago area, Mary Crane Center and El Valor. The foundation of the project was a series of three two-day professional learning sessions that took place over an eighteen month period. Through hands-on, collaborative learning and reflection activities, the participating educators
Researchers at Michigan State University, University of Washington, Science Museum of Minnesota, and Museum of Life and Science found that there are clear indicators of learning in Science Buzz (www.sciencebuzz.org), the online museum environment studied as part of the Take 2 project. People who participate in conversations through the Buzz blog demonstrate an interest in science, and they leverage their own experiences and identities in order to share science knowledge with others. Researchers utilized indicators of learning as identified in the National Academies report on Learning Science in Informal Environments. Aspects of learning that were particularly important for an online environment like Science Buzz were interest in science, participating in science through the use of language, and identifying as someone who knows about or uses science. Researchers found that Science Buzz participants had a strong interest in scientific issues, utilized argumentation strategies--an important scientific practice--and identified with the importance of science in their lives. In particular: (1) Interest in scientific issues, caring about scientific issues, identifying personally with scientific issues were commonly evident in Science Buzz; (2) There is widespread use of argumentation in relation to scientific issues, an important scientific practice, although the quality of the scientific reasoning associated with these argumentation practices varies; (3) The co-construction of identity between online participants and the host museum is a potentially powerful outcome, as it suggests that online learning environments can facilitate longer-term relationships; (4) The analytical tools developed by this project advance our ability to understand learning in online environments; (5) While some indicators of learning are present, others, such as reflecting on science or co-constructing science knowledge with others, are not present. For museums, encouraging museum staff to engage digital tools and online participants is relatively easy. However, measuring online activity with regard to complex outcomes like learning is extremely difficult. Perhaps the most useful outcome of the Take 2 project, therefore, is a tool that will enable museums to make sense of online activity in relation to powerful outcomes like learning.
The Language of Conservation was a collaborative project between libraries, zoos, and poets nationwide to replicate a project originally undertaken by the Central Park Zoo. The project model built zoo, library, and poet-in-residence partnerships in five host cities: Brookfield, Illinois; Jacksonville, Florida; Little Rock, Arkansas; Milwaukee, Wisconsin; and New Orleans, Louisiana. One aspect of the evaluation was to assess the collaborative process within each of the five partner sites, across the project as a whole, and with project leadership to determine the strengths and challenges of
The Language of Conservation was a collaborative project between libraries, zoos, and poets nationwide to replicate a project originally undertaken by the Central Park Zoo. The project model built zoo, library, and poet-in-residence partnerships in five host cities: Brookfield, Illinois; Jacksonville, Florida; Little Rock, Arkansas; Milwaukee, Wisconsin; and New Orleans, Louisiana. It was anticipated that the zoo exhibits would result in positive outcomes for zoo visitors who encountered the poetry, including increasing the conservation thinking and language used after a visit and creating a
The New Directions in Audience Research Initiative, initially funded by IMLS in 2009, is a special initiative of the University of Washington Museology Graduate Program. New Directions aims to train graduate students in Audience Research & Evaluation within informal learning settings through laboratory style coursework that integrates the strengths of professional and peer mentoring, fieldwork, academics and client-centered experiences. Audience Research & Evaluation is an ever increasing field and one that is integral to all aspects of museum practice. Students who participate in New Directions learn the value of effectively incorporating outcomes based planning and research-based practice into their chosen area of museum practice and become advocates for evaluation within the museum field. Primary partner sites include the Woodland Park Zoo, and the Pacific Science Center who's Evaluation staff assist student teams in designing, implementing and reporting on evaluation projects within their institutions as well as other affiliated partner sites. Past affiliated partner sites include, the Burke Museum of Natural History and Culture, EMP Museum, Frye Art Museum, Henry Art Gallery, Museum of History and Industry, Northwest African American Museum, Seattle Aquarium, and the Washington Park Arboretum.