In this article, Jacksonville State University's Bill Ford discusses findings from three studies that suggest that self-reports are often inaccurate if they are not validated. There are often differences between stated preferences of visitors and their actual behavior.
In this article, Jacksonville State University's Stephen Bitgood responds to nine commonly misconceptions about evaluation. Bitgood cites recent research findings related to visitor evaluation theories and approaches in museums/zoos.
In this article, Jacksonville State University's Stephen Bitgood responds to seven commonly-held beliefs about visitors. Bitgood cites recent research findings to explain visitor behavior in museums/zoos.
In this article, researchers from Jacksonville State University and the Center for Social Design discuss a study that attempted to use questions as label-reading prompts in a new way. Questions were written on a sheet of paper and made available as a handout to visitors at the Birmingham Zoo and Anniston Museum of Natural History. The answers to the questions could be found in the exhibit labels.
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TEAM MEMBERS:
Stephen BitgoodDonald PattersonArlene Benefield
In this article, John H. Falk, Ph.D., of Science Learning, Inc., discusses leisure decisions influencing African-Americans use of museums. Falk cites findings from two research studies that investigated the relative importance of a variety of critical variables postulated at possible reasons for the under-utilization of museums by African-Americans.
In this article, Barbara A. Birney of Interpretive Planning in Nuce discusses findings from a 1988 study of 12-year-old children's perceptions of their social experience in musuems and zoos. Birney found that children associated visiting museums and zoos with their parents with a lack of control over their own learning experience.
In this article, Pete Conroy of the Anniston Museum of Natural History analyzes how "cheap thrills" can be the most effective ways to capture visitors' attentions, after which educational messages can be delivered. Conroy discusses the role of cheap thrills in zoo and museum exhibitions.
In this article, Donald Patterson and Stephen Bitgood outline principles of exhibit design, which describe the relationship between visitor behavior and the characteristics of the exhibit environment. These principles include exhibit design factors (size, motion, aesthetic factors, novelty or rarity, sensory factors, interactive factors, and triangulation), visitor factors (visitor participation, object satiation, special interests, demographic factors, and other psychological factors), and architectural factors (visibility, proximity of animal/object, realism of exhibit area, and sensory
In this article, staff at the University of Florida's Florida Museum of Natural History discuss the efforts of the Learning in Informal Settings Program, including three international evaluation studies.
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TEAM MEMBERS:
John J. Koran, Jr.Mary Lou KoranBetty Dunckel CampAnne E. Donnelly
In this article, Steve Bitgood, Professor Emeritus of Psychology, Jacksonville State University, presents general principles that can be used to guide exhibit designers, facility planners, and decision-makers of exhibit-type facilities. Bitgood offers two principles of visitor behavior that deal with physical qualities of the exhibit object or spieces.
The University of Washington’s Museology Program, in partnership with the Woodland Park Zoo and the Learning in Informal and Formal Environments Research Center is developing a model of university-community collaboration where students work with client museums, zoos and aquaria to evaluate exhibits and programs under the guidance of a research mentor. Students will gain experience in audience research and evaluation, as well as in project management, collaboration, and leadership. Staff at participating museums will advance their personal knowledge about visitors and the field of museum evaluation. The project will prepare a new generation of evaluators and museum practitioners through an innovative apprentice-styled laboratory that integrates the strengths of mentoring, fieldwork, academics, and client-centered experiences. Project Advisors include John Falk, Julie Johnson, Randi Korn, Marjorie Schwarzer, and Patterson Williams. Project started January, 2009 with 24 graduate students in the first cadre.