This book addresses controversial changes in a major cultural organization through the lens of a vital need for a shift in thinking as museums enter the 21st century. Robert Janes is a leading voice in the changes taking place in Canada's cultural institutions. In this case study, the author candidly discusses layoffs, union/management relations, and the urgency of sustainability. Contributions from museum staff highlight the human side of change, and essays by Canadian and international museum directors present thoughtful perspectives.
The first book to take a "visitor's eye view" of the museum visit when it was first published in 1992, The Museum Experience revolutionized the way museum professionals understand their constituents. Falk and Dierking have updated this essential reference, incorporating advances in research, theory, and practice in the museum field over the last twenty years. Written in clear, non-technical style, The Museum Experience Revisited paints a thorough picture of why people go to museums, what they do there, how they learn, and what museum practitioners can do to enhance these experiences.
This landmark publication identifies strategies for determining the extent and content of museum learning and the visitor experience. Takes into account prior knowledge and experience; subsequent, reinforcing experiences; motivation and attitudes; culture and background; social mediation; design and representation; and the physical setting. Includes possible measurement techniques for the museum context, and recommendations for future research in museum training.