The Cincinnati Zoo & Botanical Garden has placed a strategic focus on becoming more guest-focused, which includes tailoring interpretive exhibits to engage families, our primary audience. The Wings of the World exhibit building was reinterpreted to create meaningful experiences that connect families to nature through birds and inspire them to become better bird neighbors. As guests navigate the building, which reopened in April 2018, they observe more than 50 bird species from across the globe while making connections to local birds.
Over three years, Zoo guests participated in development and design through focus groups, prototyping, observations, interviews, and exit questionnaires to shape and assess the final interpretive design. Innovative opportunities to promote family interaction include an immersive, interpretive space where guests role play as a flock of migratory birds facing challenges along their journey, such as avoiding collisions with glass and finding suitable habitat. Each challenge teaches guests how they can make this journey easier for birds by addressing that particular issue in their own home. Guests can also practice their local bird identification skills by playing “Guess Who? Name that Cincinnati Bird.” And they are invited to pledge to take action on behalf of birds.
Results from evaluation conducted by Lifelong Learning Group suggest that Wings of the World successfully engages family groups. Guests took away a strong understanding of the general messages of the exhibit space, with enough specificity to articulate key conservation actions they could take to become better bird neighbors. The strongest successes in messaging were those that were cross-cutting and visible throughout the whole space: improving awareness related to bird diversity, encouraging visitors to pay closer attention to birds around them, and inspiring a connection to nature.
The Collaboration for Ongoing Visitor Experience Studies (COVES) is designed to unite science centers across the country to systematically collect, analyze, and report on visitor experience data. We envision a collaborative museum community seeking to better understand and improve the visitor experience. We believe that studying the visitor experience in science centers—who visits a particular museum, why they visit, what they experience during their visit, and how they react to different aspects of their experience—can help organizations learn about their visitors, make evidence-based
Since 2005, the IMLS Office of Museum Services has funded research projects under the auspices of the National Leadership Grant program. These grants support projects that ‘raise the bar’ in museum research and practice. Funded projects have national impact and generate findings that, through broad dissemination, move the field forward. This project was funded in the program’s inaugural round. Why Zoos and Aquariums Matter: Working with Community Perceptions to Achieve Your Goals draws on the illuminating research conducted as part of the IMLS-funded study. Its findings provide useful
The Concord Museum contracted Randi Korn & Associates, Inc. (RK&A) to conduct a front-end evaluation of its current permanent exhibition gallery—Why Concord?—in preparation for a comprehensive reinterpretation and reinstallation of the museum’s permanent collections funded by an IMLS grant. The goal of the evaluation was to understand the current visitor experience in Why Concord? and to explore visitors’ responses to several ideas the museum is considering for the updated exhibition. Specifically, the evaluation explored the extent to which visitors find history relevant (in general, in the
From 2011 to 2013 Pacific Science Center created content for and regularly updated The Studio, a portal to current medical research within the Science Center’s new human health exhibit, Professor Wellbody’s Academy of Health and Wellness. The Studio is a 500 ft2 hybrid exhibit/program space that combines artifacts, hands-on exhibits, media, and a programming area where local researchers communicate their work to visitors. The Studio was designed to be extremely flexible and it's modularity enables the project team to install a new current research exhibit every six months. The aim of the IMLS
From 2013-2016, Pacific Science Center, implemented the Exploring Earth Systems Sciences (EESS) project with the purpose of developing and delivering scripted demonstrations utilizing the Science On a Sphere (SOS) technology in order to promote understanding of and increase interest in Earth systems sciences. Specifically, the grant allowed the Science Interpretation team to research and write 20-minute presentations, targeted towards visitors aged 11 and older, about nine unique topics such as: climate change, weather, seasons, or the Polar Regions. Staff were then provided training in
‘What’s in a Name’ is a collaboration between Harvard Museums of Science & Culture, the Encyclopedia of Life and the Biodiversity Heritage Library. Its goal was to addresses three significant issues: improving public understanding of life on Earth through resources on how scientists describe biodiversity; furthering public understanding of the scientific process, as exemplified by the study of biological species; and creating ways to enable access to the vast amount of data available from museums and libraries. The primary audiences were museum visitors and online users; the materials were
Poet’s House, a preeminent poetry library in New York City, will collaborate with ten public libraries and zoos across the United States to support library-zoo partnerships in five cities. The project teams will install exhibitions that use poetry as an interpretive tool to deepen visitor thinking about wildlife and conservation in each zoo. This project follows a year-long planning grant funded by IMLS and extends the success of an IMLS-funded partnership in New York City between Poets House and the Wildlife Conservation Society’s Central Park Zoo, which pioneered the installation of poetry in the zoo. The new project will create a set of models and tools for developing strong collaborations and exhibits by carefully documenting the process of building these partnerships and evaluating their impact on visitors, the community, and professional audiences.
The Wild Center will partner with Adirondack Museum, Cornell’s Maple Program, and New York State/Northeastern New York Maple Producers Associations to build regional identity, revitalize a heritage industry, and connect people to nature through the art, story, history, and science of maple sugaring. The Northern New York Maple Project will create interpretative exhibits with ecological, historical, and economic information. The museum will develop an instructional maple sugaring video; a touch-screen story kiosk that lets visitors share stories through the exhibit and social media; a storytelling workshop for staff, project partners, and maple producers; community events and conferences; a school education program; community sugaring workshops; and educational materials, website, social media, and outreach to industry, food enthusiasts, and the business community. Regular planning meetings on goals and deliverables will track results and an outside consultant will evaluate the overall success of the project.
In 2014 Poets House received a planning grant from the Institute of Museum and Library Services for Discovering the Natural World through Poetry at Libraries & Natural History Museums. Activities included discussions among the project team about how to support learning in a hybrid program; a two-day set of pilot public event experiments at the Oakland Museum of California and the Oakland Public Library; and a one-day workshop for poets, scientists, museum and library leaders, and researchers to explore the potential of poetry and science to promote deeper public connection to the natural world
The Charles H. Wright Museum of African American History will enhance its staff capacity and train current educational staff in STEM (science, technology, engineering, and mathematics) education delivery, both of which will increase its ability to deliver interpretive tours and programming around the newly opened permanent exhibition, “Inspiring Minds: African Americans in Science and Technology.” The project will include hiring a full-time STEM educator to work with education and archival staff to create and implement a family learning approach to the sciences in the rich context of African American history and culture. A training facilitator will develop a cohort of STEM interns and train current staff educators to present STEM learning experiences. At the conclusion of the project, the museum will have increased staff capacity and widespread expansion and integration of STEM opportunities for the youth, families, and schools of Detroit.
Lincoln Park Zoo will upgrade and make freely available ZooMonitor, a scientific data collection tool, which currently exists in a pilot version, for monitoring the behavior of animals in zoos and aquariums, . ZooMonitor will contain modules for tracking animal behavior and body condition and for conducting data analysis. The zoo will also integrate a platform for securely storing an institution's data. With these modifications, ZooMonitor will be rigorously tested by industry partners, translated for both Apple and Android devices, and made available for free public download. ZooMonitor will enable any zoo or aquarium, regardless of collection size, budget, or number of staff, to develop a routine monitoring program—improving the lives of hundreds of thousands of animals across the country and around the world.