In this paper, Margie Marino of the Denver Museum of Natural History discusses the value of museum maps and how her institution used evaluation to improve the design of a new hand-held map.
In this paper, Britt Raphling from the Adler Planetarium discusses how evaluation can be used to help focus interactive multimedia options so that exhibits meet both content objectives and visitor experience objectives. This paper outlines an "ideal" evaluation process tailored specifically to the challenges of developing interactive multimedia elements in museums. It requires exhibit developers, programmers, visitors and the evaluator to participate in a series of five steps designed to ensure the most effective possible outcome.
In this paper, the Exploratorium's Kathleen McLean discusses her concern about the quality of what museums offer visitors. McLean airs a number of assumptions, attitudes and misconceptions she frequently encounters in the process of designing and creating exhibits, basing much of her findings on her experience at the Exploratorium.
In this article, Bernhard Graf discusses the work of the Institut fur Museumskunde (Institute of Museum Studies), a division of the Staatliche Museen (State Museums) in Berlin. The Institut is devoted to research and documentation in the various areas of museum work, defined by the scientific disciplines relevant to the individual project.
In this article, Michael Spock, of the Informal Learning Program at the University of Chicago, discusses his fundamental and situational concerns that surround the practice of museum exhibit and program evaluation. Spock offers observations on the situational politics from his exhibit evaluation work at the Field Museum and suggests how semantics plays a more fundamental role in the evaluation process.
DATE:
TEAM MEMBERS:
Michael Spock
resourceresearchProfessional Development, Conferences, and Networks
This paper offers a simple view of the institutionalization process and describes case studies of three institutions (High Desert Museum, Chicago Academy of Sciences, and Chicago Children's Museum). It is a summary of remarks from the 1994 Visitor Studies Conference in Raleigh, NC.
DATE:
TEAM MEMBERS:
D. PerryK. RonningJ. SiskaS. WeaverErica ReedVisitor Studies Association
In this article, Alan J. Friedman, Director of the New York Hall of Science, analyzes why museums don't participate in formal evaluation and looks to science and technology centers for answers. Friedman calls for better educating museum scientists and leadership about the values of evaluation, acknowledgment of the consequences of the lack of evaluation, and how to achieve better discipline in the exhibit development process.
In this article, staff at the University of Florida's Florida Museum of Natural History discuss the efforts of the Learning in Informal Settings Program, including three international evaluation studies.
DATE:
TEAM MEMBERS:
John J. Koran, Jr.Mary Lou KoranBetty Dunckel CampAnne E. Donnelly
In this article, Stephen Bitgood, of Jacksonville State University, and Carey Tisdal, of the St. Louis Science Center, discusses the challenges of assessing visitor orientation. The authors provide an overview of a visitor orientation study at the St. Louis Science Center, including methods and key findings.