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resource research Public Programs
This review of literature summarizes findings from current research on the development of empathy in childhood, and implications for developing zoo and aquarium programs that can strengthen children's sense of empathy. Key practices include: intentional framing of conversations about animals, modeling empathy - and providing opportunities for children to practice it, offering opportunities for direct interaction with animals, building children's understanding of the similarities and differences between the needs of humans and of other animals, and activating children's imagination to help them
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TEAM MEMBERS: Seattle Aquarium Kathryn Owen Kathayoon Khalil
resource research Public Programs
Three accredited zoos and aquariums in the Pacific Northwest are collaborating on a project aimed at developing tools to assess program effectiveness in encouraging children's empathy towards animals. This short briefing paper outlines the team's initial work to 1) gain a shared understanding and definition of the construct (empathy towards animals) and how it develops during childhood, and 2) review existing research on the link between empathy and beneficial action towards wildlife, and 3) summarize research findings on best practices towards encouraging empathy.
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resource research Media and Technology
The urgent state of our global environment calls for collective action, which depends in large part on effective science communication for better understanding and awareness. Activities and institutions that provide opportunities to learn about nature all ultimately rely on scientific findings about nature. Although science produces the knowledge and information about nature, for the content to be accessible and meaningful to the general public, it needs to be processed by what I call science content design. This process is similar to the concepts of interpretation in tourism, or aesthetic
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TEAM MEMBERS: Sanha Kim
resource evaluation Public Programs
Seattle's Woodland Park Zoo (WPZ) has more than 700 active adult and teen volunteers, the majority of whom spend much of their time speaking with guests out on grounds. Despite the thousands of contacts volunteers have with guests every year information about these interactions has so far been limited to measuring the frequency of these interactions and how they rate along a few customer service variables, such as friendliness and availability. In addition, many of these past measurements have grouped staff and volunteer engagements together, making it challenging to understand the role that
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TEAM MEMBERS: Mary Jackson
resource research Public Programs
Omaha’s Henry Doorly Zoo and Aquarium has been a strong and active partner in education for over 40 years, educating 1.7 million visitors annually. The zoo has become a leader in both informal and formal education by pioneering many science, technology, engineering, and mathematics (STEM) initiatives. In 1996 the zoo moved from being a partner with others to becoming a true collaborator with a diverse group of education institutions. The zoo discovered that a successful partnership requires multiple organizations to come together and share resources for a cause. In partnering with school
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TEAM MEMBERS: Elizabeth Mulkerrin
resource evaluation Public Programs
This report details a four-month snapshot summative evaluation of the Bridging the Gap (BTG) program at the Wildlife Conservation Society. A snapshot summative evaluation in this instance means that the evaluation occurred as the program was concluding, but was not intended to evaluate the totality of the three-year program. The study sought to 1) better understand the effect the program had on teen participants' attitudes on any element associated with the program (STEM, careers, college, zoos, etc.); and 3) identify components of the program that were particularly successful or effective.
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resource evaluation Public Programs
The 3-year Bridging the Gap program, developed and implemented by the Wildlife Conservation Society (WCS), was designed to educate minority youth from New York City (NYC) about education and career opportunities available in wildlife and conservation sciences. This National Science Foundation (NSF) Innovative Technology Experiences for Students and Teachers (ITEST)-funded program provided almost 150 minority high school students with conservation knowledge, practical information about the college application process and college life, and long-term support through continued contact with WCS
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TEAM MEMBERS: Sarah Singer
resource project Public Programs
The Wildlife Conservation Society and Good Shepherd Services (a youth development and education agency) are implementing and evaluating a school-to-career model program that consists of afterschool and weekend programming for high school students at four New York City area zoos and an aquarium, followed by post-participation tracking, support, and mentoring. The goal is to promote affective, cognitive and behavioral outcomes among 150 low-income minority youth necessary to pursue careers in the wildlife sciences.

The Bridging the Gap project is (1) developing a science career program that includes hands-on, technology-enriched, science learning experiences at zoos/aquaria; career building services, mentoring, and long-term tracking and support, (2) forming a community of minority students who have the knowledge and skills to pursue wildlife careers, (3) generating research findings on the short-term and long-term effectiveness of the program, and (4) disseminating information about the project's resources and findings to other informal science education institutions around the nation for replication. The evaluation plan measures a variety of outputs, outcomes and impacts that include short-term and long-term cognitive and affective variables. Data collection methods include student activity monitoring and pre-post testing.

The project addresses a compelling personnel issue documented by the American Zoo and Aquarium Association - the small number of minority science professionals working in zoos and aquariums. Because few programs currently exist to help minority students enter the wildlife science professions, this project fills an important programmatic need and serves as a model workforce program that can be replicated by other informal science education organizations around the country. The project's key strategic impact is its capacity to broaden participation in the wildlife sciences by expanding the science professional pipeline beginning in high school.
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TEAM MEMBERS: Karen Tingley Chanda Bennett Don Lisowy Brian Johnson Emily Stoeth Courtney Wiggins
resource research Public Programs
To address the lack of diversity that exists within the fields of wildlife and conservation science, the Wildlife Conservation Society (WCS) developed "Bridging the Gap," a three-year youth development initiative for New York City high school students. Over the course of three cohorts, "Bridging the Gap" served 150 students from communities underrepresented in the sciences. The project aimed to help participants see the relevance of science study to their own lives and support them in pursuing a career in wildlife conservation or another science. Participants engaged in activities including
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TEAM MEMBERS: Karen Tingley Brian Johnson Emily Stoeth Courtney Wiggins
resource research Public Programs
This poster was presented at the 2016 Advancing Informal STEM Learning (AISL) PI Meeting held in Bethesda, MD on February 29-March 2. The SCIENCES project aims to create a STEM ecosystem in Fuller Park, a chronically, severely under-resourced urban community in Chicago.
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resource research Public Programs
“Investigating the Long-term Effects of Informal Science Learning at Zoos and Aquariums” aimed to identify the opportunities for and barriers to researching the long-term effects of informal science learning experiences at zoos and aquariums, and to construct a proposal for a five- to ten-year study as the first attempt to measure those effects. This report summarizes the findings and recommendations of the one-year project, which concluded in November 2015.
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TEAM MEMBERS: Sarah Thomas Nicole Ardoin Murray Saunders
resource evaluation Public Programs
To inform development of the Curious by Nature exhibit and related programs, staff at the Palo Alto Junior Museum & Zoo (JMZ) wants to hear from parents. Staff are especially interested in the experience of families with children who have special needs. In recent years the JMZ has developed an audience in this community of often close-knit friends and organizations. JMZ is also part of a successful collaboration with Abilities United and PACE (Pacific Autism Center for Education) in which disabled adults volunteer in the Zoo on a weekly basis. The institution’s intimate nature, good design and
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TEAM MEMBERS: Wendy Meluch Palo Alto Junior Museum & Zoo