This article examines wayfinding in museums: what is it, how do museums accomplish it, and how happy are museums with their wayfinding programs and handout maps. The article includes findings from a 1995-1996 study of 41 village museums across America based on a 38-part questionnaire.
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Dennis O'BrienVisitor Studies Association
This article discusses the methodology, key findings, and implications of a 1998-1999 evaluation conducted by the US Holocaust Memorial Museum of its educational programming for school groups. The evaluation examined the impact of the school programs as well as guided future programming decisions.
The "Bridges to Understanding Children's Museums" publication is a seven-chapter research report of the field of children's museums. This excerpt from chapter 5 includes a policy study highlighting some of the issues museums and other nonprofits confront in questions of funding and support.
This article discusses "The Big History Lesson," an educational program at the Michigan Historical Museum in which teachers and students use the museum as their classroom for a week for a lively, in-depth study of Michigan history. This project is a model of teaching and learning that makes a real world, hands-on, personal history connection for students.
This article discusses one of many studies conducted at Colonial Williamsburg for the purpose of strengthening the learning experience for families. The study was conducted in 1993-1996 and continues to match what current audiences tell staff year after year. The article includes a brief description of the methodology used a discussion of what researchers learned and how interpreters can apply these lessons to their daily interpretations.
In this article, evaluator Randi Korn of Randi Korn & Associates explains how to know when the time is right for front-end evaluation and whether your questions are the ones you should be asking visitors. Korn cites examples from the field, specifically from a study conducted for the Chicago Historical Society.
This paper discusses two evaluations conducted by the National Museum of American History for two prototype exhibits: "Commerce and Conflict: The English in Virginia, 1625" and "Kiva, Cross, and Crown at Pecos Pueblo." Each exhibit was an experimental archaeological exhibit and was a prototype for a larger exhibit, "American Encounters 1492-1992." In particular, this paper focuses on data that implies objects have power, and that the power of the objects is created by those who look at them. The author discusses the the power of the objects from a male and female perspective.
This paper describes a front-end evaluation carried out as part of the planning for the "Early China" galleries at the Royal Ontario Museum (ROM) in Toronto, Ontario. The evaluation examined visitors' "reading" of - the interpretations drawn from personal knowledge and a lifetime's experience. Insight into the way visitors interpreted typical artifacts for themselves gave guidance in determining the extent and kind of interpretation we should provide in the gallery. Furthermore, information about the extent to which visitors can already link artifacts to categories and concepts provides a
This paper discusses the first exploratory study that assessed word-of-mouth accuracy and influence in a museum setting and the application of this subject to the practice of public relations. The study was conducted in 1988 and 1989 at Henry Ford Museum/Greenfield Village as the basis for a public relations graduate thesis, and was intended to be a starting point for developing methodologies to make qualitative assessments of museum word-of-mouth.
This paper is discusses the role of the evaluator during the exhibit planning process. Using an exhibit planned by the Memphis Museum System, "Mr. Crump's Memphis," this paper will elucidate the evaluator's role in exhibit planning, particularly in helping the planning team determine, articulate, and maintain clear exhibit goals, which translate into specific exhibit objectives.
This paper presents research methodology and findings of a formative evaluation of floor maps in the new ancient Near East galleries at the Royal Ontario Museum. The evaluation aimed to determine effectiveness of these signs as well as the most suitable placement, quantity, and type of sign used to orient visitors.
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Christine LockettDanielle Boyer-TarloJanet Emonson
In this paper, Conny Graft presents a brief overview of the interpretive planning process used on larger projects at Colonial Williamsburg as well as lessons learned from one specific program. Graft provides insight into the challenges of planning interpretations and evaluating live interpretive programs.