The goal of the study was to inform an interpretive and master planning process at Eastern State Penitentiary Historic Site by documenting visitor motivations, interests, experience, and learning outcomes of four key audiences identified by Eastern State: walk-in visitors (adult only), walk-in visitors (groups with children), prearranged adult tour groups, and school groups. Specifically, the report focuses on the following evaluative questions: 1) Who are the visitors to Eastern State and why do they come? (e.g., entry conditions such as demographics, motivations for their visit, expectations
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TEAM MEMBERS:
Jill SteinEastern State Penitentiary Historic SiteJes A. Koepfler
In an effort to learn more about ways the Museum of Science can revise its existing comment card system so that it can better monitor the quality of the visitor experience, the Museum of Science Research and Evaluation Department, under the guidance of the Visitor Services division, set out to accomplish the following goals: Develop a detailed system for coding comments provided through the museum's existing electronic and physical comment cards; Determine the main visitor concerns that were expressed through the current comment card reporting system; and Explore how alternative sampling
Rockman et al (REA) conducted an impact study of the educational, two-hour, television special, Exploring Time, and the value-add of its associated web site, www.exploringtime.org. The program's objective is to increase the public's understanding of change over time the multitude of changes that are occurring in the present, but at rates too slow or too fast to be seen. This evaluation explored the extent to which the programs and web site met this overall objective by looking at three impacts of the resources: (1) Comprehension of the program's content, (2) Knowledge and understanding gained
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TEAM MEMBERS:
Saul RockmanTwin Cities Public Television