This evaluation study examined Field Museum visitors' understandings of the research science that goes on behind-the-scenes. We conducted over 125 depth interviews with visitors, members, and museum staff, for a total of approximately 50 contact hours with respondents from May - September, 1995
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TEAM MEMBERS:
Deborah L. Perry, Ph.D.Emily ForlandThe Field Museum
In this paper, Donna Morganstern of Metropolitan State College of Denver discusses findings from two studies at Old Tucson, an old west theme park near Tucson, Arizona and one study at Plimoth Plantation, a recreated 1621 Pilgrim Village, Wampanoag homesite, and Mayflower replica in Plymouth, Massachusetts. Morganstern's research support hypotheses that themed environments influence visitors' conceptions of the past and attitudes toward the future, and that visitors perceive the past as a function of their own expectations and beliefs.
In this paper, Ruth S. Britt discusses front-end evaluation findings of the "In the Dark: Worlds without Light" traveling exhibit at the Cincinnati Museum of Natural History. The exhibit aimed to show that humans are not well-adapted to the dark, and that this gives rise to discomfort, fear, avoidance, and lack of knowledge; to take some of the mystery out of dark environments by showing and talking about creatures of darkness, their adaptations to dark environments, and the processes which make life possible in unlighted worlds; and to show how dark environments are tied to the whole of life
This paper describes findings from a study intended to improve the Confrontation Gallery at the Birmingham Civil Rights Institute. This remedial evaluation involved placing written text on the plexiglass photo panels that corresponded to the audi-recorded statements. Text placement was completed in two phases to asses the possibility that having written text on all panels would create competition for attention and result in less attention.
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TEAM MEMBERS:
Stephen BitgoodAnn CleghornAmy CotaMelody CrawfordDonald PattersonChris Danemeyer
In this paper, researchers from Science Learning, Inc. discuss findings from an evaluation study that used interpretive carts to analyze visitor conversations. Researchers collected data using the "Rock Talk" cart to inform the redesign of the Geology, Gems & Minerals Hall at the Smithsonian's National Museum of Natural History.
In this paper, David M. Simmons discusses how the ongoing, extensive research program at Old Sturbridge Village supports its exhibits and public presentations. In particular, Simmons describes research efforts that analyze how modern audiences interact and respond to this 19th century museum village.
In this paper, Kathryn Hill discusses the two-year, three-part research effort that informed the opening of the United States Holocaust Memorial Museum marketing plan. Hill also examines the mistakes they made when they ignored data as well as what visitor services professionals need from colleagues in visitor studies.
In this article, Jacksonville State University's Stephen Bitgood discusses and questions the commonly-held belief that visitors turn right when entering museum galleries. Based on his research, Bitgood offers a hierarchy of forces that influence visitor turning at choice points.
In this article, Jacksonville State University's Amy Cota provides a summary of a 1993 article in "Environment and Behavior" by Hans-Joachim Klein, in which Klein analyzes visitor circulation in museums. Klein conducted a series of studies of visitor circulation by tracking visitors and recording their behavior on floor maps of the exhibit hall. Key findings from these studies are summarized in this article.
In this article, Jacksonville State University's Amy Cota provides a summary of a 1983 article in the International Journal of Museum Management and Curatorship by S.A. Griggs. Griggs studied both topographical and conceptual orientation at the British Museum (Natural History). Cota summarizes Griggs's key findings and thirteen recommendations for effective orientation.
In this article, Stephen Bitgood and Arlene Benefield, both of the Center for Social Design at Jacksonville State University, present a critical appraisal of "The Heart Exhibition" which was set to undergo changes at the Franklin Institute of Science. This critical appraisal differs from an objective evaluation in that it is based on the opinions of the visitor experts (Bitgood and Benefield). The authors provide analysis and recommendations for each element of the exhibition.
In 1984, to begin addressing the issue of long-term learning in museums, [the authors] initiated a series of museum recollection studies. At the time, it seemed critical to understand memories of museums more broadly, to investigate their components, saliency, and persistence, both soon after the experience and long after. [They] began with a series of open-ended, ethnographic-style interviews, conducting the first 11 over a period fo two years. These early interviews proved so interesting and useful that [they] have continued to build on this line of research, as have many others. What does