Museum educators rarely experience ongoing training. They tend to rely on their past experiences of teaching and learning to guide their interactions with learners. Allen and Crowley describe the implementation of a new school trip program that challenged museum educators’ beliefs. The program involved a five-month process of reflective practice and the iterative testing of student-centered, inquiry-based facilitation approaches.
Six museum education and learning researchers discuss the need to study how people learn and behave in museums and what kind of current research studies should be undertaken. Mary Ellen Munley, in "Back to the Future: A Call for Coordinated Research Programs in Museums," describes the differences between the terms "evaluation,""audience research," and "education research" and recommends establishing major systematic programs of museum-based research that are similar to ones initiated in the 1920s and 1930s. In "Educational Exhibitions: Some Areas for Controlled Research," C. G. Screven