In this paper, Britt Raphling from the Adler Planetarium discusses how evaluation can be used to help focus interactive multimedia options so that exhibits meet both content objectives and visitor experience objectives. This paper outlines an "ideal" evaluation process tailored specifically to the challenges of developing interactive multimedia elements in museums. It requires exhibit developers, programmers, visitors and the evaluator to participate in a series of five steps designed to ensure the most effective possible outcome.
In this paper, Margaret M. Ropp of the Michigan State University Museum discusses a study that explored visitors' experiences with the exhibit, "Ethiopia: Traditions of Creativity" and the role that the video interpretation played. The exhibition team was concerned that African art is often seen as primitive, anonymous, and devoid of creativity, so they developed individual videos for the 11 featured artists in an effort to counter those stereotypes. The major finding is that the videos helped the visitors who watched them to connect the creative process, the artist and the final product
In this paper, Robert C. Webb, of Suffolk University, presents literature related to much-debated topic about using music in an exhibit. In particular, Webb discusses four topics of interest to museum professionals: (1) the complexity of the term "background music" (2) the roles and uses of mood created by music (3) the use of music to cue appropriate behavior and perceptions and (4) the influence of background music on the comprehension of verbal material.
In this paper, the Exploratorium's Kathleen McLean discusses her concern about the quality of what museums offer visitors. McLean airs a number of assumptions, attitudes and misconceptions she frequently encounters in the process of designing and creating exhibits, basing much of her findings on her experience at the Exploratorium.
In this paper, Pedro J. E. Casaleiro of the University of Leicester (UK), Department of Museum Studies, discusses methodology and findings from a comparative analysis of audiences for "The Return of the Living Dinosaurs" exhibition in four separate locations: London, Paris, Spain, and Portugal. The exhibit consisted of robotic dinosaurs (animatronic models).
This paper presents basic information about the Americans with Disabilities Act and its physical guidelines presented in the ADA Guidelines. It also lists examples of ways museums and visitor attractions can creatively provide access in integrated ways, often at little expense or difficulty.
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TEAM MEMBERS:
Paul BilziRobert AlexanderJean Parker
In this paper, researchers at Universidad Autonoma de Madrid discuss their evaluation study of the Tiphlologic Museum, a special project of the National Organization for Blind people in Spain. Key study objects, methodology, and findings are defined.
In this paper, Pat Sterry of the University of Salford (UK) discusses the potential of family group research and the need to establish a research program in a variety of heritage sites and attractions, not just museums.
In this article, Petra Seidensticker and Heiner Treinen, both of Universitat Bochum, discuss their evaluation work of the 1995 exhibition "Im Takt der Maschine," of the Deutsche Arbeitsschutzausstellung (German Exhibition for Safety on the Job, abbr. DASA) run by the Bundesanstalt fur Arbeitsschutz and Unfallforschung (Federal Institution for Worker Safety and Accident Research, BAU) in Dortmund. The purpose of the exhibition is to graphically familiarize visitors with important problems of worker safety in industrial production.
In this article, Hermann Schafer of the Haus der Geschichte der Bundesrepublik Deutschland (Museum for Contemporary History in Germany), discusses the institution's visitor studies work since its inception. Schafer outlines key moments in the museum's evaluation history, including its work after the unification of Germany.
In this article, Annette Noschka-Roos discusses a study of a computer-supported information system (CIS) touch-screen interactive in the "New Energy Techniques" gallery at the Deutsches Museum. The objective of the study was to gather systematic data on how the medium is used by visitors. Noschka-Roos provides key findings from the study.
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TEAM MEMBERS:
Annette Noschka-RoosVisitor Studies Association
In this article, Patricia Munro discusses the "Baffling Beauty" project developed by the Anstiftung, a nonprofit research organization in Munich. Munro summarizes the development of this "health forum," traveling exhibition as well as how evaluation techniques were integrated into the exhibit planning and implementation process.
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TEAM MEMBERS:
Patricia MunroVisitor Studies Association