This paper provides an overview of the Audience Research Consortium of Toronto, comprised of the Art Gallery of Ontario, the Metropolitan Toronto Zoo, the Ontario Science Center and the Royal Ontario Museum. These groups have a shared vision of attracting a larger and more diverse audience-one that includes nontraditional and multicultural groups. This paper outlines how this group developed, acquired funding, hired a consulting group, and created a proposal and research plan. Preliminary findings are also briefly summarized.
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Art Gallery of OntarioRoyal Ontario MuseumOntario Science CentreMetropolitan Toronto ZooWoods Gordon Management Consultants
resourceresearchProfessional Development, Conferences, and Networks
In this article, Stephen Bitgood, of Jacksonville State University, summarizes some of the professional issues related to visitor studies. Bitgood also argues in favor of professionalism in visitor studies and presents the advantages in having "visitor studies" identified as a professional field.