This White Paper summarizes the work of C-COVES, a two-year IMLS-funded project designed to Create a Collaboration for Ongoing Visitor Experience Studies. Specifically, C-COVES was intended to research the feasibility of creating a multi-institutional network of science centers across the country united in studying the visitor experience within and across organizations nationwide. In August of 2013, 27 museum professionals from 11 science centers ranging in size, community context, and evaluation capacity, as well as 3 consulting or industry organizations, came together to elaborate the
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Museum of Science, BostonRyan Auster