The Collaboration for Ongoing Visitor Experience Studies (COVES) is designed to unite science centers across the country to systematically collect, analyze, and report on visitor experience data. We envision a collaborative museum community seeking to better understand and improve the visitor experience. We believe that studying the visitor experience in science centers—who visits a particular museum, why they visit, what they experience during their visit, and how they react to different aspects of their experience—can help organizations learn about their visitors, make evidence-based
Arkansas State University (ASU) Museum will offer engaging STEM (Science, Technology, Engineering, and Math) learning experiences for children, at-risk youth, and teachers through three years of membership in the Arkansas Discovery Network, a coalition of seven Arkansas museums that develops and shares children's exhibits. Membership in the network will entitle ASU to nine high-quality, hands-on, STEM-based exhibits that promote "learning by doing" and the needed training in their STEM programming for educators. ASU Museum staff will build substantially upon these exhibits by developing many new and engaging tours, gallery activities, and programs that ensure STEM content registers in learners. This project will enable the museum to offer exceptional experiences with the potential to change attitudes about the value of learning in the targeted audiences in Northeast Arkansas.
The four New England museums of the Environmental Exhibit Lab (EEC) set out in the Fall of 2011 to create a replicable model of collaborative professional development for small museums. At small institutions, impending deadlines, budget and staffing limitations, and professional isolation all too often get in the way of true innovation. The goal of Exhibit Lab was to help staff who, though conversant with current museum theory, sometimes struggle to apply that theory to their daily work, or to disseminate these ideas through an institution. Exhibit Lab relied on a carefully crafted mix of meetings, workshops and staff exchanges, a combination of outside experts and peer-to-peer mentoring, to foster a community of practitioners, engaged in collaborative learning-by-doing. In short, the participants created a "virtual department" in which we came to rely as quickly on our peers in a partner museum as quickly as we would to a co-worker down the hall had we worked in a larger museum. The Exhibit Lab project focused on the work of the Exhibit and Program/Education staffs, but we feel that the project model holds lessons for other museum departments, and for museums outside the Children's and Science museum sphere.
DATE:
-
TEAM MEMBERS:
Worcester Natural History Society dba EcoTariumBetsy LoringAlexander GoldowskySuzanne OlsonChris SullivanPhelan FretzJulie SilvermanNeil GordonDenise LeBlancJoseph P. Cox