Until today museums have tried to identify and segment their audiences based on their demographics. After years of conducting research in the US, John Falk in 2009 introduced a descriptive and predictive framework for identifying visitors on the basis of their motivations, as related to identity. This article summarises Falk’s innovative framework as described in his book Identity and the Museum Visitor Experience (2009), in addition to his presentation at the Visitor Studies Conference at the Victoria and Albert Museum in January 2010. In addition the article draws on the author’s related
This thesis investigates how people make meaning in and from museums, through encounters with artefacts which are mediated by portable digital technologies. It provides evidence that technology can help to manage the amount of information visitors encounter, instead of increasing it, through activities which structure the use of technology. One such activity - visitor-constructed trails through museums - is studied in depth, with attention to how (and to what extent) the activity is structured, the contexts in which it takes place, and how various tools and resources mediate and support the
This timeline was constructed by participants during the Center for Advancement of Informal Science Education (CAISE ISE Summit) meeting in March 3-5, 2010 to document histories, capture events, and share memories about the field of informal science education. Postings were shepherded into four main strands: key events, policy, infrastructure, and learning. Along the bottom, participants marked when they entered the field.
In this paper, we introduce the Exploratory Behavior Scale (EBS), a quantitative measure of young children's interactivity. More specifically, the EBS is developed from the psychological literature on exploration and play and measures the extent to which preschoolers explore their physical environment. A practical application of the EBS in a science museum is given. The described study was directed at optimizing parent guidance to improve preschoolers' exploration of exhibits in science center NEMO. In Experiment 1, we investigated which adult coaching style resulted in the highest level of
This paper presents an exhibit assessment tool for science centers that is based on the premise, supported by learning theories and research, that the level to which a visitor is engaged by an exhibit is a direct indicator of the learning taking place. Observable behaviors are used to distinguish three stages or levels of visitor engagement described as initiation, transition, and breakthrough. A distinctive visitor engagement profile can be constructed for an exhibit that can then be used in assessing the effectiveness of subsequent changes made to the exhibit experience. It is suggested that
I hear a lot about how we need a new business model for museums or that the current business model is broken. We have business models; we just may need to evolve them.
For museums, continuing revenue comes from four sectors (Visitors and Program Customers, both earned revenues, and Public and Private Supporters, both support revenues), each with its own interests. This article focuses on earned revenue opportunities and how to think about them, particularly those available to children’s museums.
Luckily enough, more democracy is always called for. Even in countries that can truly be described as democratic. And democracy (which is a constant reference in these pages) is increasingly related to knowledge, be it about whether growing GMOs, starting nuclear energy production or allowing the choice of a child’s gender through IVF techniques. The need to make democratic decisions on controversial issues, which increasingly imply scientific and technological knowledge, comes from the bottom, as citizens voice – sometimes even vehemently – the desire to express themselves.
As part of its continuing effort to maximize efficiency by assessing the effectiveness of its efforts, NASA’s Office of Education contracted with Abt Associates in July 2009 to evaluate the Informal Education Program. The goals of the evaluation are twofold: (1) to gain insight into its investment in informal education; and (2) to clarify existing distinctions between its informal education and outreach efforts. The evaluation findings provide descriptive information about all the projects in the NASA’s education portfolio affiliated with Outcome 3 (Informal Education) and selected Outcome 2
Several publications have sought to define the field of science communication and review current issues and recent research. But the status of science communication is uncertain in disciplinary terms. This commentary considers two dimensions of the status of discipline as they apply to science communication – the clarity with which the field is defined and the level of development of theories to guide formal studies. It argues that further theoretical development is needed to support science communication’s full emergence as a discipline.
Science communication is less a community of researchers, but more a space where communities of research coexist to study and deal with communities of researchers. It is, as a field, a consequence of the spaces left between areas of expertise in (late) modern society. It exists to deal with the fragmentations of expertise in today’s society. In between those fragments is where it lives. It’s not an easy position, but an awareness of this unease is part of how science communication scholars can be most effective; as we examine, reflect, debate and help others manage the inescapable cultural
Sally Duensing previously worked at the Exploratorium in San Francisco and is now based in London where she carries out research on science communication. In this interview, she tells about her experience as an evaluator of the Decide project, one of the most successful discussion games ever designed. Years after its creation, Decide is still used nearly all over the world. Its main strong point is that it allows to grasp the standpoint of the others and, at the same time, to express your own standpoint in a mutual exchange of experience; in addition, the interface and the game rules allow to
Museums have a great potential to facilitate the political engagement of citizens, intended not in the sense of taking part to the “party politics”, but as full participation in the systems that define and shape society.