The Collaboration for Ongoing Visitor Experience Studies (COVES) aims to help science centers gather and share data to better understand visitors’ experiences. For the summative evaluation of COVES, the Museum of Science’s Research and Evaluation Department studied the program’s impacts on participating museums and museum professionals. Specifically, this evaluation was designed to:
Examine participants’ overall satisfaction with the collaboration and their likelihood to recommend it to others;
Understand the impact that COVES is having on Participating Institutions;
Assess whether