In this paper, Conny Graft presents a brief overview of the interpretive planning process used on larger projects at Colonial Williamsburg as well as lessons learned from one specific program. Graft provides insight into the challenges of planning interpretations and evaluating live interpretive programs.
This paper analyzes the effectiveness of real people (actors) as communicators of messages in museums. It includes findings from an evaluation of professional actors, who assume the roles of fictitious and real characters from the history of science, technology, and medicine at the Science Museum in London. The study attempted to understand more fully how visitors react to such live interpretations.