In this article, Jacksonville State University's Sherri Lankford summarizes J. Chapman's 1986 lecture at the Society of Environmental Graphics Designers Annual Conference. Chapman conducted a series of 33 studies of wayfinding in hospitals to assist the design development of new facilities geared more toward patient and visitor needs. Key findings from these studies are included in this summary.
In this article, Stephen Bitgood and Arlene Benefield, both of the Center for Social Design at Jacksonville State University, present a critical appraisal of "The Heart Exhibition" which was set to undergo changes at the Franklin Institute of Science. This critical appraisal differs from an objective evaluation in that it is based on the opinions of the visitor experts (Bitgood and Benefield). The authors provide analysis and recommendations for each element of the exhibition.