This paper discusses the "Growing Up and Away" project at the Glenbow Museum in Calgary, in which a team consisting of a curator, programmer, designer and project team leader, developed a family-friendly exhibit that showcased the vast diversity of Glenbow's collection of artifacts related to childhood. This paper outlines the team's approach to development, front-end evaluation, formative evaluation, advisory groups, and related programs.
This report presents front-end evaluation findings at the North Carolina Transportation Museum. The study was conducted to assist with the formidable task of programming the 110,000-square-foot roadhouse and to provide data for researchers and exhibit designers. Front-end evaluation goals included: (1) determine if pre-existing or natural traffic flow patterns were present in the roundhouse; (2) evaluate visitor interest in proposed research topics; and (3) obtain visitor reactions, insights, attitudes and expectations concerning proposed roundhouse programming.
In this paper, Harris Shettel, museum evaluation consultant, examines the rise of controversial museum exhibitions. Shettel argues that controversial subject matter should not be avoided, but rather presented in exciting, interesting and challenging ways that avoid controversy. Shettel points to the "Prisoners of War: Soviet Prisoners in Germany - German Prisoners in the Soviet Union" exhibition as an exemplar. The various ways exhibit evaluation studies can play an important role avoiding controversy are also identified.
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Harris ShettelVisitor Studies Association
This paper examines the differences between the single and married visitors to Old Sturbridge Village, within the single group itself, and between single and married museum members. In addition, "singletons" are defined and explored as single visitors to the Village to see how they differ from the great majority who visit with friends and families. A variety of measures, including t-test, analysis of variance, chi-square, CHAID, and factor analysis, elucidate significant points of contrast within the data.
This paper examines one Australian museum’s commitment to create social awareness of political issues within its community. The paper begins by discussing the challenge of cultural representation of Indigenous peoples in the context of civic engagement. Some of the historical and political issues facing Indigenous Australians and their representation in Museums are discussed. A study of the Indigenous Australians exhibition at the Australian Museum in Sydney investigates visitors’ perceptions of the exhibition. Recommendations are made as they relate to community partnerships, interpretive
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Katherine S. H. BoumanAustralian Museum
In this paper, Hermann Schafer of Haus der Geschichte, the museum of contemporary history of Germany, discusses the value of non-visitor research as a public relations strategy. Schafer shares findings from an independent study of non-visitors.
This paper describes the use of front-end evaluation to guide the development of plans for a community museum. In 1995, the fifty-year old Fort Collins Museum received a grant to create new permanent exhibits and educational programs as well as a collection initiative for obtaining donated artifacts from community residents.
In this paper, researchers at Universidad Autonoma de Madrid discuss their evaluation study of the Tiphlologic Museum, a special project of the National Organization for Blind people in Spain. Key study objects, methodology, and findings are defined.
In this paper, Pat Sterry of the University of Salford (UK) discusses the potential of family group research and the need to establish a research program in a variety of heritage sites and attractions, not just museums.
This is a brief summary of a 1983 article by Hayward and Larkin featured in the "Museum Studies Journal." The article discussed a study conducted by the researchers, to compare pretest vs. post-test visitor perceptions of a renovated historical house in Old Sturbridge Village, an outdoor history museum in Massachusetts.
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Visitor Studies AssociationD.G. HaywardJ.W. Larkin
In this article, Harry Searles, Director of Educational Services at the Ohio Historical Society, discusses the development of four computer programs used as orientation and exit exhibits. These programs aimed to improve and measure visitor interaction and understanding. Findings from this research are briefly summarized.
In this article, Stephen L. Gerritson of Economic Research Associates discusses a study conducted by the Iron Range Interpretive Center to learn more about its visitors. This museum of mining history and ethnic heritage in Chisholm, Minnesota conducted intercept surveys in the summer of 1986 to better understand visitor demographics, visitor expectations, and the visitor experience.