This paper discusses research on visitor behavior in museums, specific visitor interest, attention and learning. It presents findings from a study conducted by researchers at the University of Florida, which evaluated 47 undergraduates' viewing patterns and learning at 11 static case exhibits at the Florida Museum of Natural History.
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TEAM MEMBERS:
John J. Koran, Jr.John Scott FosterMary Lou Koran
This paper discusses the evolution of zoo exhibits from cages to naturalistic enclosures and the research of these exhibits. It focuses on an evaluation of the Gorillas of Cameroon exhibit located in the Ford African Rain Forest of Zoo Atlanta. This paper presents findings from the study that mainly focus on the visitor responses to the exhibit.
In this paper, Jeff Bonner of the St. Louis Science Center discusses the merits of formal versus naturalistic evaluation within the museum context. Bonner also presents the approach and findings of a two-part study designed to compare the results of these two evaluation approaches. They compared the the results of a formal analysis of the holding power, ease of use, readability of text, and overall enjoyability of nine exhibits with a naturalistic study focused on how one volunteer, two part-time employees and a staff supervisor viewed the same exhibits.
This paper the development and success of an ambitious plan launched by the Philadelphia Zoo in late 1970's and early 1980s to streamline operating procedures, repair and replace buildings and exhibits, and evaluate and upgrade visitor services. A key part of this service strategy was a visitor survey, which aimed to identify weaknesses and provide regular feedback for operating staff and management. A copy of this questionnaire is included in this paper.
In this paper, researchers from University of Michigan discuss a major problem facing zoo administrators in major urban metropolitan areas: the relevance and attraction of urban zoos to inner-city minority residents. They present an overview of the methodology and findings from a study that examined zoo visitation to the Detroit Zoo by white and minority residents of Detroit.
In this paper, Elin Kelsey describes the planning and design process for the new "Arctic Canada" exhibit at the Vancouver Aquarium. Kelsey discusses a number of parameters whose consideration will provide a more reliable basis for making hte kinds of decisions that exhibit planners must make.
In this paper, researchers from Jacksonville State University discuss research related to educational efforts to increase the public's commitment toward conservation of animal species complicated by negative attitudes toward some of these species, such as snakes. The researchers report methodology and findings from their study that developed a device to assess attitudes toward snakes. The study had the following three purposes: (1) to validate a survey device the researchers developed that may prove useful in the evaluation of educational programs geared toward snakes and similar species; (2)
This paper provides an overview of the Audience Research Consortium of Toronto, comprised of the Art Gallery of Ontario, the Metropolitan Toronto Zoo, the Ontario Science Center and the Royal Ontario Museum. These groups have a shared vision of attracting a larger and more diverse audience-one that includes nontraditional and multicultural groups. This paper outlines how this group developed, acquired funding, hired a consulting group, and created a proposal and research plan. Preliminary findings are also briefly summarized.
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TEAM MEMBERS:
Art Gallery of OntarioRoyal Ontario MuseumOntario Science CentreMetropolitan Toronto ZooWoods Gordon Management Consultants
This paper explores the usefulness of children's drawings as tools for zoo exhibit evaluation. This paper presents preliminary analysis of children's drawings of completed exhibits at Woodland Park Zoological Gardens, which show they have promise as diagnostic tools, but require refinement and development by educational/behavioral experts.
In this paper, Florence Bramley of the Graphics Group presents a few "almost-true" stories about how zoos (or museums) design signage for exhibits. Bramley emphasizes the importance of having a strategy for signage design, evaluation, and execution.
This is a brief summary of Barbara Birney's 1988 article featured in "Environment and Behavior," which discussed key findings from the formative evaluation of Brookfield Zoo's "Flying Walk" exhibit. The exhibit was designed to teach visitors the proper wing movement of birds.
This is a brief abstract of Donald Thompson's Master's Thesis at Jacksonville State University. Thompson studied over 5600 visitor groups at the Birmingham Zoo as they passed throu the entrance of the Predator House and studied visitor responses to interpretive signs of varied lengths, type sizes and proximities.