This paper examines long term measures of self reported behavior changes after a visit to a botanic garden. These efforts analyze the effectiveness of botanic garden exhibits on focusing public attention on the issues of conservation. Key findings from a study at the "Endangered Island Plants" exhibit at the Chelsea Physic Garden are outlined.
In this paper, Charles A. Lewis, retired from the Morton Arboretum, discusses why and how visitors interact with botanical gardens and arboreta, places that provide natural ambiance as well as learning opportunities. Lewis argues that these types of "green museums" must recognize the psychological and physiological aspects of their landscapes that provide broader experiences for visitors.
In this paper, Kathy McPherson outlines the process that was undertaken to evaluate the visitor services program at the Ontario Provincial Parks. The project included five steps: establishing criteria for ranking parks; developing three new levels of service for the delivery of the interpretive program; evaluating the name "visitor services," establishing operating standards for the program; and developing a visitor needs survey.
In this paper, researchers at the University of Queensland discuss findings from investigations on conservation learning at two Queensland ecotourism sites—a three hour whale watching cruise operating from the Gold Coast and turtle viewing at Mon Repos Turtle Rookery, Bargara. The researchers present a set of five challenges they faced in this research, as a warning to all who might dare to attempt similar studies. Their experience has demonstrated that the famous adage of show business, “Never work with children or animals” can indeed apply in wildlife tourism research.
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TEAM MEMBERS:
Karen HughesRoy BallantyneJan Packer
This is a brief summary of a 1983 article by Hayward and Larkin featured in the "Museum Studies Journal." The article discussed a study conducted by the researchers, to compare pretest vs. post-test visitor perceptions of a renovated historical house in Old Sturbridge Village, an outdoor history museum in Massachusetts.
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TEAM MEMBERS:
Visitor Studies AssociationD.G. HaywardJ.W. Larkin
This article summarizes methodology and key findings from research to determine the effectiveness of several aspects of the Old Woman Creek National Estuarine Research Reserve on Lake Erie visitor center for providing public information about the value of estuaries. Researchers investigated how knowledge and attitudes of adults change with each visit, the factors that contribute to differing visitor experiences, how types of exhibits, readability, and placement relate to knowledge changes, and if a computer can serve as a testing device in a visitor center.
In this article, Ohio State University researchers discuss the Importance-Performance analysis tool and its application in non-profit leisure settings such as a park.
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TEAM MEMBERS:
Gary W. MullinsBetsy L. Schultz Spetich
In this article, Randi Korn discusses methods and key findings from a study that evaluated the Japanese Garden at the Chicago Botanic Garden. The study evaluated which exhibit objects attracted visitor interest and the effectiveness of the interpretive materials. Visitor input was used in designing the interpretive materials.
In this article, Richard Schulhof of The Arnold Arboretum of Harvard University discusses findings from a study at the North Carolina Botanical Garden that assessed to what extent visitors appreciate and explore the native habitat exhibit environment, and, more importantly, identify the factors influencing their response to it. This study utilized exit interviews, unobtrusive observation of visitors and visitor-employed photography to analyze visitor response.
In this article, Jacksonville State University's Stephen Bitgood discusses findings from a study that examined two aspects of the public image of visitor facilities: the expectations of what is likely to be found at different types of facilities; and, some general perceptions of these different types of visitor facilities. Facility types included science museums, history museums, historic sites, state parks, natural history museums, and art museums.
In this article, Ohio State University's Gary W. Mullins, Ph.D. discusses the importance of interpretation, a process of non-formal environmental education and visitor communication services in leisure settings, in understanding visitor behavior. Mullins cites several recent studies in this area and key findings related to better understanding the interpretive clientele.