During this session at the 2013 Visitor Studies Association Annual Conference the authors discussed our preliminary framework for addressing the question of how to evaluate an evaluation. The three-part framework—(1) Worth of the Intervention, (2) Appropriateness of the Evaluation Study, and (3) Usefulness for Stakeholders—comprises a set of criteria for evaluating summative evaluations. The authors shared early impressions from in-progress work on practical applications of the framework, solicited feedback on the framework, and brainstormed ideas for innovative evaluation tools and measures
In this article, evaluator Randi Korn details the importance of a museum's mission as "key to an institution's success." Korn recommends museums clarify their intent, before evaluating their impact , and provides three mission-based filters that museums must use to examine all operational activities: clarity of intent, alignment of practice and resources, and reflective inquiry.