Redefining the Visitor Experience in the Exhibit Development Process

In this paper, evaluator Randi Korn of Randi Korn and Associates discusses the variety of experiences, in addition to learning, that museum visitors encounter during a visit that must be considered and integrated during the exhibit development process. Korn presents the work of a few scholars and researchers, who have written about and understand the visitor experience, to explore the visitor experience on other levels.

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