In his "President's Column," VSA President Ridgeley Williams discusses the usefulness of queues and goodness of crowds. He cites two recent experiences that improved his opinion of crowds and queuing.
Document
TEAM MEMBERS
Ridgeley Williams
Author
Visitor Studies Association
Citation
ISSN
:
0892-4996
Publication Name:
Visitor Behavior
Volume:
11
Number:
1
Page Number:
20
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