Strawman or Scarecrow? Some Thoughts on the St. John/Hilke/Shettel Discussion of Metaphors

In this article, Lisa Roberts, Manager of Public Programming at the Chicago Botanic Garden, shares her thoughts in response to the ongoing discussion about the appropriateness and use of various metaphors in visitor studies. Roberts argues that the question, "What do you want to know?" is at the heart of the issue.

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